Upgrading & Managing Your Subscription

ClassGo offers Free, Starter, Pro and Enterprise plans.

Plan comparison

Feature	Free	Starter	Pro	Enterprise
Teachers	1	2	8	Unlimited
Students	30	200	500	2000
Email notifications	–	750/mo	5000/mo	Unlimited
SMS notifications	–	–	5000/mo	Unlimited
Mini program / App	–	✓	✓	✓
Price	Free	Free promo*	$59.99/mo	$149.99/mo

*Starter promo: originally $29.99/mo, free until end of 2028, then billed at the regular price.

Upgrading

1. Open Subscription in the sidebar
2. Review your current plan and usage (teachers/students)
3. Click Upgrade on the target plan
4. Confirm → secure Stripe checkout
5. The plan takes effect immediately; billing syncs automatically

💡 Unused days are prorated on upgrade — no double billing.

Invoices & charges

• Subscriptions are auto-charged monthly to the card on file
• An invoice is generated each period — view/download in Manage Subscription (Stripe billing portal)
• Prices exclude tax; HST/GST is added at checkout based on your province

Cancelling

1. Click Manage Subscription → Stripe billing portal
2. Click Cancel subscription
3. Your plan stays active until the period ends, then downgrades to Free

⚠️ No refund for the current period, but features remain fully available.

Downgrade & over-limit

• No self-service downgrade: contact support@classgo.ca
• Over limit: if teachers/students exceed the current plan's limits, write operations are locked. Delete/deactivate teachers or students, or upgrade, to unlock
• More than 2000 students: contact support@classgo.ca